Thanks for purchasing our SAGI UNIVERSE products.
We enjoy making our products, and our mission is to provide the best experience for our customers.
We ship all orders mostly within 48 hours, and if for any reason you need to change the shipping method, please contact us.
Concerning refunds, you have to return the product within 30 calendar days of your purchase to be eligible. The product must be in the same condition that you receive it and undamaged in any way. After we receive your item, our team of professionals will inspect it and process your refund. We will refund you the money to the original payment method you’ve used during the purchase. For credit card payments, it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund. If anything is unclear or you have additional questions, feel free to contact our customer support team.